Terms & conditions: Online purchases are made using Paypal (payments are accepted from Visa, Mastercard, Amex, Maestro, Solo, Paypal accounts & bank transfers). Delivery charge for UK only, is £2.95 for goods less than £15.00 & £4.95 if the order is £15.00 or more. For deliveries outside the UK, please contact us before ordering. All prices include VAT at the current rate. Consumers have a right to cancel the order with 7 days of delivery & will receive a refund for the value of the items purchased & original delivery charge only. If an order is cancelled, goods must be returned at the consumers expense & must be returned in their original condition with the original packaging in order to receive a refund. We hope that you are satisfied with our products, but if you need to cancel an order, please in the first instance, email us. If any items purchased are found to be faulty, please initially contact us by email. Generally goods should be delivered within 3-5 days of ordering. Please contact us if you experience excessive delays in receiving your order. e: info@cloudcuckoodesigns.com, t: 02076397414, Cloud Cuckoo Designs Ltd, 65 Ondine Road, London, SE15 4EA, United Kingdom. VAT registration number: GB 872 7465 87. Copyright Cloud Cuckoo Designs Ltd, 2006-2010. All rights reserved.